Everything you need to know about booking with BEYOND MOROCCO TRAVEL
We specialize in a variety of Moroccan experiences including Imperial Cities tours (Marrakech, Fes, Meknes, Rabat), Sahara Desert adventures, Atlas Mountain treks, coastal excursions, and cultural immersion tours. Whether you're seeking luxury, adventure, or authentic cultural experiences, we can customize the perfect itinerary for you.
Our main office is located in Marrakech, the heart of Moroccan tourism. We provide complimentary pickup services from all major hotels in Marrakech, as well as airport transfers from Marrakech Menara Airport (RAK). For tours starting in other cities, we can arrange meeting points or pickup from your accommodation.
We maintain a fleet of luxury vehicles including modern 4x4 SUVs, comfortable minivans, and spacious coaches, all air-conditioned and regularly maintained to the highest standards. For special occasions, we can arrange premium vehicles upon request.
Yes, all our tours include professional licensed guides. Our guides are fluent in English, French, Spanish, German, and Arabic. Special language requests can be accommodated with advance notice. Our guides are not only knowledgeable about Morocco's history and culture but also trained in customer service and safety protocols.
We accept all major credit cards (Visa, MasterCard, American Express), bank transfers, and cash payments in multiple currencies (EUR, USD, GBP, MAD). For detailed payment information and to discuss payment plans for larger bookings, please contact us directly via email.
We recommend booking at least 2-3 months in advance for peak season (March-May and September-November). For custom or private tours, especially those involving desert camps or premium riads, we suggest booking 4-6 months ahead. Last-minute bookings are sometimes possible depending on availability.
Cancellations made 30+ days before departure receive a full refund. Between 15-29 days, we refund 50% of the payment. Cancellations within 14 days of departure are non-refundable, though we try to be flexible when possible. Please see our full Terms and Conditions for detailed information.
Absolutely! We specialize in creating bespoke itineraries tailored to your interests, schedule, and budget. Whether you're a solo traveler, couple, family, or large group, we can design a unique Moroccan experience just for you. Contact us with your ideas and we'll craft your dream itinerary.
We recommend lightweight, breathable clothing for daytime, with warmer layers for cool evenings. Modest attire is appreciated, especially when visiting religious sites. Essentials include comfortable walking shoes, sunscreen, hat, sunglasses, and a reusable water bottle. For desert tours, a scarf for sand protection is useful.
Morocco is generally very safe for tourists, with a low crime rate and friendly locals. We take additional safety measures including vetted accommodations, experienced drivers, and 24/7 support. Our team monitors travel advisories and will advise you of any concerns. Standard travel precautions apply as in any destination.
We provide 24/7 emergency support throughout your tour. You'll receive contact numbers for our local representatives in each region. Our team can assist with medical emergencies, travel disruptions, or any unexpected situations. We also recommend that travelers obtain comprehensive travel insurance before their trip.
Yes, we can accommodate most dietary needs including vegetarian, vegan, gluten-free, and common food allergies. Please inform us of any dietary restrictions when booking so we can make appropriate arrangements with restaurants and accommodations throughout your journey.
At BEYOND MOROCCO TRAVEL, we take your privacy seriously. We collect only necessary information for your booking and travel arrangements. Your data is securely stored and never sold to third parties. We may share information with service providers (hotels, guides) essential for your tour. Payment details are encrypted and processed securely. You can request access to or deletion of your data at any time by contacting us.
You can reach us via email at contact@beyondmoroccotravel.com or by phone at +212 666 972 904 / +212 808 613 597. Our team typically responds within 24 hours. For complex itineraries or custom tours, we recommend scheduling a consultation call to discuss your needs in detail.
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CO-Founder & Office Manager
CO-Founder & Director
CO-Founder & Operation Manager